1. Start with a carrier introduction
Share basic contact details, authority status, equipment, current location, preferred lanes, and home-time needs. The website can prepare a downloadable introduction. It does not submit that information to TOAD or approve you to begin operating.
2. Confirm fit and written terms
Before starting, review required qualifications, the service scope, fee basis, payment timing, communication preferences, and load-approval rules. Operators joining the TOAD carrier program complete the applicable carrier and equipment onboarding process. See the carrier-program requirements.
3. Review and approve a load
Evaluate the gross rate alongside loaded miles, empty miles, appointment windows, equipment requirements, and the delivery market. The carrier approves the load before a booking commitment is made on its behalf.
4. Coordinate pickup through delivery
Keep reference numbers, appointments, contact information, and changes visible. Record issues promptly and follow the applicable written terms for detention, TONU, or other requests.
5. Close documents and review the week
Organize proof of delivery and supporting receipts, hand off billing documents as agreed, and review missing items. Compare gross revenue, total miles, empty miles, and time lost to inform the next week.